FAQs
Paw-sibly Everything You Need to Know!
Got questions? We've got answers! At Pawxpress, we’re all about making life easier for you and your furry friends. Check out our pawsome FAQ section for everything you need to know!
1. What is Pawxpress?
Pawxpress is your one-stop shop for all things pets! From tasty treats to cozy beds and trendy accessories, we’re here to make pet parenting a breeze. Think of us as your pet’s new best friend (after you, of course!).
2. What types of pets do you cater to?
Whether you’ve got a playful pup, a purring kitty, or even a feathered or scaly friend, we’ve got something special for everyone. Just let us know your pet’s vibe, and we’ll hook you up with the best!
3. Do you deliver nationwide?
Absolutely! Pawxpress delivers to your doorstep anywhere in India. Wherever you and your pet call home, we’ll make sure their goodies get there lickety-split!
4. How long does delivery take?
We’re faster than a puppy chasing its tail! Most orders are delivered within 3–5 business days. If your pet can’t wait (we get it!), express delivery options are available too.
5. Can I return or exchange products?
Of course! If something doesn’t make your pet’s tail wag, let us know within 7 days. We’ll work our magic to process a return or exchange, hassle-free.
6. How do I choose the right products for my pet?
We’ve got your back! Our team of pet lovers is always here to help you find the perfect fit. Drop us a message, and we’ll guide you to products your pet will adore.
7. Are your products safe and high-quality?
Absolutely! At Pawxpress, we only stock products we’d happily use for our own pets. Quality and safety are at the heart of everything we do.
8. How can I track my order?
We keep it simple! Once your order is on its way, you’ll receive a tracking link. Just click, track, and get ready for happy paws when the package arrives.
9. How can I contact you?
We’d love to hear from you! Reach out to us at [contact email/phone] or slide into our DMs on social media. We’re always here to help!
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